Privacy Policy

Data Controller

SYSTEM‑9 TENNIS

Collected Personal Data

SYSTEM‑9 may collect the following categories of personal data:

Identity information — name, age (where relevant for youth programmes), and parent/guardian details.
Contact information — email address, phone number, postal address.
Booking and participation data — session bookings, attendance records, programme selections, and payment confirmations.
Technical data — IP address, device information, browser type, and usage data collected through cookies or analytics tools.
Communication records — messages, enquiries, and feedback submitted through forms, email, or other communication channels.
Media — photos or videos taken during SYSTEM‑9 events, only with appropriate consent.

Purpose of Collecting Data

SYSTEM‑9 collects and processes personal data for the following purposes:

To manage bookings and deliver coaching programmes, workshops, events, and SYSTEM‑9 On Tour activities.
To communicate with participants and parents, including confirmations, updates, schedule changes, and important service information.
To improve services, training programmes, and user experience through analytics and feedback.
To maintain safety and safeguarding standards for youth sport environments.
To manage payments, invoices, and financial records.
To send optional marketing communications, newsletters, and programme announcements (only with consent).
To comply with legal obligations, including safeguarding, insurance, and record‑keeping requirements.

Contact Details

If you have questions about this Privacy Policy or wish to exercise your data rights, you can contact:

SYSTEM‑9 Ltd
Email: info@system9tennis.com
Phone: +44 7508704380
Address: Essex, United Kingdom